Search Content


Content Categories




Getting a CRM education...


One of the points I made in a recent post on CRM requirements specification, was the part that education plays in CRM requirements gathering. In brief, the more people understand about the use of CRM technology, the better their contribution to the...
Read more about Getting a CRM education......

And now also Tweeting....


Had I been a venture capitalist a few years back, and, had I entertained a pitch from the folks looking to develop Twitter, then here’s what I would have said (choking back tears of laughter): ‘OK, so let me get this straight, you want to develop...
Read more about And now also Tweeting.......

What PaaS Should Learn from the August 2003 Blacko


We’re in an interesting transition within the software space. Specifically, we’re all in agreement that SaaS is changing the industry in a very positive way. More importantly, however, is the recent evolution of platform as a service (PaaS), which...
Read more about What PaaS Should Learn from the August 2003 Blackouts...

Google goes to the Amazon


Last month, a group of Googlers traveled to Brazil, to conduct our first-ever project in the Amazon. Organized by our Google Earth Outreach team, we went at the special invitation of Amazon Chief Almir Naramayoga Surui, who'd invited us down to...
Read more about Google goes to the Amazon...

Use of Mashups in the US Government


Federal Computer Week (FCW.com) recently published an interesting piece written by John Moore about the use of APIs and development of mashups for use by government managers. Titled "Getting on the same page", the 1200+ word article cites the...
Read more about Use of Mashups in the US Government...

Succesful Employee Engagement Strategies


Ask any worker around the world what makes them happy in their job and they always say the same things. While the relative importance and order varies, the key issues are always...
Read more about Succesful Employee Engagement Strategies...